Updated 18 March, 2020
At VMSI, the safety and well-being of our clients, employees, friends, and families is our highest priority. As the news of Coronavirus evolves, so does the concern surrounding it. While there are many variables surrounding the virus and the impact on our nation and the global economy, we at VMSI remain available to support your needs.
What does this mean for our clients?
We remain committed to providing exceptional service. Our essential back office operations are set up to function normally during a wide range of situations, including localized acts of nature, accidents and technological or attack-related emergencies. Our advanced technology platform and flexibility enables our corporate employees to efficiently and effectively provide uninterrupted client service, and we will continue to provide the superior level of support you’ve come to expect from us. As always, we are 100% accessible to our customers and employees 24/7/365 because customer service drives everything we do.
What does this mean for our employees?
We have contacted all employees and provided project- and program-specific guidance, as well as information on how to stay safe and healthy during these uncertain times. Any questions or concerns should be directed to Senior Management or Human Resources. Additionally, the U.S. Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) provide accurate and reliable information and recommendations regarding COVID-19, and can be found at: www.cdc.gov and www.who.int
We continue to closely monitor the situation and adjust our approach as circumstances change. We value the relationships we’ve built with our trusted partners, clients and employees, and we are committed to honoring our oath of being “The BEST decision our clients make” through this trying time.